Returns & Exchanges
We want you to feel the comfort of Lola Blankets forever, but if you're not completely satisfied, we offer a 30-day return window for all unwashed and unused products. Simply reach out to our team to initiate a return or exchange for a different color or size.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place your blanket in its original packaging, ensuring all tags are attached and the item is free of pet hair or debris.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.